Customize SM2 for the Way You Work.

See it Work
Technology Consultant

We use SM2 for different things. To keep an ear to the ground. And as a preventative measure. To watch our campaigns. And to keep an eye out for new venues to branch into.

The different reports and dashboards make it really easy to wear different hats.

Whatever you're doing today, you can customize SM2 to help you you focus on the task at hand.

Create simple, custom dashboards to show only the reports you want in a single screen view. For example, you can create a Sales dashboard, an SEO dashboard, and a Marketing dashboard. And easily switch between them. Set up different views to help with:

  • Brand monitoring.
  • Analyzing your competition.
  • Tracking changes in your industry.
  • Preventing or controlling a crisis.

Custom Filters and Sources help you monitor your most important channels more closely. Designate your own key sources for high-frequency indexing. Flag other sources you find noisy or distracting, and SM2 will purge them from your reports.

Custom Alerts will notify you of sudden spikes in volume or tone that may require action. You even have SM2 notify you whenever someone posts about a topic that matters to your business.

Custom Dictionaries make it easy to teach SM2 about words that have different meanings in your industry or your region.  

A Platform That Grows With You

With SM2, it's easy to increase or decrease your stored results limit at any time. Take advantage of the quarterly/annual commitment discounts, or stay flexible with our month-to-month plans.

SDL SM2