We're Here to Help

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The SM2 Support team and training materials made it easy to get our listening program up and running.

And when we have questions, it's nice to know we will receive an immediate response any time of day.

Our goal is to help you make the most of SM2.

That's why customers using our monthly plans get direct access to our world-class support team.
Simply log in to SM2 and click on "Help" at the top of the screen.

You'll also find extensive documentation, including FAQs, troubleshooting assistance and a searchable help database.

SDL is a Trusted, Global Leader.

Since its inception in 1992, SDL has been a leader in creating innovative solutions that help global businesses inspire a positive customer experience. 42 of the top 50 global brands rely on SDL.  Having worked with companies such as Hewlett Packard, Bosch, and Chrysler, SDL offers its insights, leadership, and expertise to companies large and small, around the globe.

The financial stability that comes with impressive growth over the past 20 years, our legacy of innovation and commitment to our customers, our promise to deliver compelling solutions that help businesses globally, and our true entrepreneurial spirit will ensure a successful future for SDL. 

SDL SM2